PhoneFactor turns any phone into an authentication device and has been optimized to secure access to computers using LogMeIn services, which enable millions of people to connect to and remotely control their computers both at home and at work. With PhoneFactor, users will get a call on their mobile (or landline) phone when logging into a computer using LogMeIn. The user simply answers and presses # to authenticate their login. PhoneFactor enables LogMeIn to be the first remote connectivity service to offer secure two-factor authentication capabilities at no extra cost.

“As market factors continue to push businesses to support telecommuters and remote workers, tools like LogMeIn become more vital than ever,” said Marton Anka, CTO, LogMeIn, Inc.  “Tools such as PhoneFactor could speed that migration by adding another two-factor authentication method.”

“We are providing a second critical layer of security to LogMeIn solutions,” said Tim Sutton, CEO of Positive Networks. “By offering PhoneFactor’s two-factor authentication free of charge, we are not only adding a double layer of security, but we are also making it economically accessible.”

Both LogMeIn and PhoneFactor are web-based services that can be set up in minutes.  LogMeIn users can add PhoneFactor to their service by going to www.phonefactor.com.  PhoneFactor is compatible with the free version of LogMeIn, as well as LogMeIn Pro and the IT Reach service.

March 4, 2008 – The city of Roseville, California has standardized on PhoneFactor for providing two-factor authentication in order to access the city’s mission-critical data and applications. The Sacramento Valley city has 1,200 employees and sought new technology to reduce costs while providing strong security for accessing applications remotely.

PhoneFactor is a phone-based authentication service that can use any cellular phone (or traditional phone as the only requirement is to be able to receive a traditional telephone call) as the second authentication factor. It eliminates the need for tokens, smart cards or certificates, and the expensive hardware and complicated implementations associated with those alternatives.

Small and mid-sized cities have been targets of hackers due to tight municipal budgets and limited IT staff. PhoneFactor’s low cost and high security make it an ideal solution for securing authorized access to a city’s VPN or other critical applications.

“The challenge with software or hardware tokens is logistics; inventory and distribution, especially to vendor support staff that could be located anywhere,” said David Applebaum, telecommunications manager, City of Roseville. “With PhoneFactor, we’ve eliminated the need to buy and manage tokens, and our employees use their own phones to access the city’s VPN. PhoneFactor solves our multi-factor authentication challenge with simplicity and value while proving significantly stronger security for the city’s VPN.”

PhoneFactor is a web-based service that can be set up in minutes for enterprises seeking a secure means of authenticating end-users. No changes are required to user interfaces and no software needs to be downloaded to the phone. It seamlessly integrates with Microsoft Domain and RADIUS as primary authentication technology, and users can easily be set up through a simple active directory import, or on an individual basis. Positive Networks can also provide 24×7 end-user and IT administrator support.

Everything can be included to roll out a complete authentication service including plug-ins for VPN appliances, Citrix Access, Outlook Web Access, web applications and most other standard applications. In addition, PhoneFactor offers key security features not available from other two factor authentication systems like Live Fraud Alert and Anti-phishing. PhoneFactor is the only two-factor authentication that allows for instant attack detection and proactive notification of the end-user in an attack occurs. The end-user has the ability to instantly notify the appropriate personnel with the touch of a button on the phone.

“PhoneFactor makes two-factor authentication simple and inexpensive,” said Evan Conway, Chief Privacy Advocate for Positive Networks. “It removes the barriers to implementing strong authentication for public sector organizations that previously may have felt that alternatives were too cumbersome for both end-users and IT professionals.”

OVERLAND PARK, KS (October 9, 2007) – Positive Networks, the leading provider of hosted security services, today announced PhoneFactor 1.1, the newest version of the company’s award winning, phone-based two-factor authentication service. PhoneFactor Version 1.1 adds several premium modules to its service including simplified enterprise deployment, advanced security features, and reporting capabilities.

PhoneFactor uses any phone as the second authentication factor, eliminating the need to purchase and manage expensive tokens. Because employees can use their own phones, PhoneFactor eliminates the need to carry an external authentication device.

PhoneFactor is offered as a free service for companies who want a powerful and simple means of authenticating end users. The product includes everything an enterprise needs to roll out a complete two-factor authentication service, including unlimited users and authentications, and support for VPN appliances, Citrix, and Microsoft Outlook Web Access. It also includes free authentication calls to 30+ countries worldwide.

Positive Networks offers additional features on a fee basis through premium modules, such as multi-server support, directory integration, international authentication, reporting and auditing, and support and product maintenance packages.

In PhoneFactor 1.1, the following premium modules are available:

• Enterprise Platform – The starting module for enterprises who want to secure more applications, get live phone support, and customize the user experience.
  • More Applications & Stability– Secure up to two applications and enable fail-over protection and load-balancing between two redundant Agents.
  • Gold Level Support – Access toll-free phone, chat, and email support from 8am-6pm CT, Monday thru Friday.
  • Customized Usability – Tailor the users’ PhoneFactor experience to the company and specific applications.
• Extended Deployment – Allows PhoneFactor two-factor authentication to be deployed easily across the entire enterprise.
  • Unlimited Agents – Deploy Agents to all servers with synchronization and redundancy.
  • Unlimited Applications including Single Sign-On (SSO) – Allows PhoneFactor to seamlessly secure all your applications.
  • Centralized Reporting and Management – Access online management tools for enterprise-wide reporting on users and Agents.
• Advanced Security – Allows premium security features to maximize PhoneFactor
  • PIN Security – Add a third tier of protection by requiring users to enter a personal identification number (PIN) to authenticate.
  • Real-Time Fraud Alerts – Receive instant e-mail alerts if users suspect fraudulent activity on their account.

“PhoneFactor’s free version was already a powerful two-factor solution for enterprises,” said Steve Dispensa, Chief Technology Officer, Positive Networks. “Now with Premium Modules including features like extended deployment for multiple servers and additional security like live fraud alert, even the largest enterprises will have cost-effective alternative to token-based authentication solutions.”

PhoneFactor is a web-based service that can be set up within minutes and without the purchase of hardware or packaged software. The service is easy to implement and seamlessly integrates with existing Microsoft Internet Information Server (IIS), Microsoft Active Directory, and RADIUS servers. No software is installed on the phone, and users can easily be set up through a simple Active Directory import. Positive Networks also provides 24×7 end user and IT administrator support. PhoneFactor is available world-wide.

A complete list of premium modules and features can be found at www.phonefactor.net

Positive Networks is a leading provider of security products and services, including the award-winning PhoneFactor™ two-factor authentication and identity protection service, and the PositivePRO™ remote access service. Awards include: “Best-in-Class” Service Provider by Stratecast Partners, finalist for SC Magazine Excellence Award, AlwaysON AO100, Info Security Product Guide Product Excellence Award winner. For more information, please call 877-668-6536 or visit www.phonefactor.com
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PositivePRO and Positive Networks are trademarks of Positive Networks; all other company, product and publication names are trademarks of their respective holders.

OVERLAND PARK, KS (September 25, 2007) – Positive Networks, the leading provider of hosted security services, today announced that the company’s new phone-based two-factor authentication service, PhoneFactor, has been extended to 36 countries for free. Virtually every country around the world is now supported by PhoneFactor, allowing multinational organizations to standardize on PhoneFactor for enterprise-wide global authentication using any phone as a secure authentication device.

The PhoneFactor authentication service is free to users in most European and Asian countries where cell phone usage in business is very high. Countries where PhoneFactor is available for free include: the United Kingdom, France, Austria, Spain, China, Japan, Israel, South Korea and Australia, among others. Free coverage includes a total of 36 countries, but may include toll charges to mobile phones where additional fees are incurred. In countries where PhoneFactor is not free, Positive Networks will pass along discounted costs for calls to authenticate users. For full details and a complete listing of countries visit www.phonefactor.net/globalservices.php.

“We’re delighted with the reaction our PhoneFactor authentication service is getting from the industry and from customers,” said Michael Yim, VP of Marketing, Positive Networks. “Extending PhoneFactor worldwide overcomes an obstacle some customers might have in adopting PhoneFactor globally. We believe in providing effective security services, not long distance, so this program covers the cost of PhoneFactor authentications to 36 countries for free and passes along our discounted costs for all other worldwide coverage areas.”

PhoneFactor is a free Web-based service for organizations seeking a powerful yet simple way of authenticating end users for access to authorized business-critical applications. PhoneFactor is a complete two-factor authentication service that includes unlimited end user licenses with support for VPN appliances, Citrix, and Microsoft Outlook Web Access. It also includes free authentication calls within the U.S. and Canada.

Positive Networks provides additional premium features for a fee that eases deployment and operation of PhoneFactor. This includes multi-server support, directory integration, international authentication, reporting and auditing, and support and product maintenance modules. The service is easy to implement and seamlessly integrates with existing Microsoft Internet Information Server (IIS), Microsoft Active Directory, and RADIUS servers. No software is installed on the phone, and users can easily be set up through a simple Active Directory import.

Positive Networks will also provide global customers with enhanced and affordable support for administrators and users through toll-free phone, email or live chat support. The company’s online support center delivers online documentation and forums. Different levels of support can be chosen according to an enterprise’s requirements. Help desk support is available for both users and administrators. For more information visit www.phonefactor.net/support.

About Positive Networks
Positive Networks is the leading provider of hosted security services, including the award-winning PositivePRO VPN service and the PhoneFactor two-factor authentication service. PositivePRO VPN service provides secure remote access and endpoint security without an SSL VPN appliance, and PhoneFactor, the industry’s first easy-to-use phone-based two-factor authentication service. Both services can be set up quickly, and include 24×7 end user and IT administrator support.

Unlike traditional VPN solutions, PositivePRO is easy to implement, and requires no hardware for IT managers to purchase, install or maintain. The managed service combines a client-based VPN, a clientless, web-based SSL VPN and remote desktop control into a single remote access service that scales to support thousands of users. Positive Networks’ PhoneFactor service enables two-factor authentication using any phone, instead of requiring expensive tokens. PhoneFactor makes two-factor authentication available for anyone that needs security when accessing critical information.

Positive Networks is a leading provider of security products and services, including the award-winning PhoneFactor™ two-factor authentication and identity protection service, and the PositivePRO™ remote access service. Awards include: “Best-in-Class” Service Provider by Stratecast Partners, finalist for SC Magazine Excellence Award, AlwaysON AO100, Info Security Product Guide Product Excellence Award winner. For more information, please call 877-668-6536 or visit www.phonefactor.com
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PositivePRO and Positive Networks are trademarks of Positive Networks; all other company, product and publication names are trademarks of their respective holders.

OVERLAND PARK, KS (May 22, 2007) – Positive Networks, the leading provider of hosted security services, today announced PhoneFactor, the industry’s first free, phonebased authentication service. PhoneFactor uses any phone as the second authentication factor, eliminating the need to purchase and manage expensive tokens. Because employees can use their own phones, PhoneFactor eliminates the need to carry an external authentication device. PhoneFactor provides a higher standard of security technology that traditional smart cards, soft tokens and USB authentication devices can’t provide.

PhoneFactor is offered as a free service for companies who want a powerful and simple means of authenticating end users. The product includes everything an enterprise needs to roll out a complete two-factor authentication service, including unlimited users and authentications, and includes support for VPN appliances, Citrix, and Microsoft Outlook Web Access. It also includes free authentication calls within the U.S. Positive Networks will offer additional features on a fee basis, such as multi-server support, directory integration, international authentication, reporting and auditing, and support and product maintenance packages.

PhoneFactor is a web-based service that can be set up within minutes and without the purchase of hardware or packaged software. The service is easy to implement and seamlessly integrates with existing Microsoft Internet Information Server (IIS), Microsoft Active Directory, and RADIUS servers. No software is installed on the phone, and users can easily be set up through a simple Active Directory import. Positive Networks also provides 24×7 end user and IT administrator support.

“Everyone knows that password protection alone is insecure. The problem is that traditional two-factor tokens are expensive and nobody wants to carry them,” said Tim Sutton, CEO Positive Networks. “Since almost everyone has a cell phone, it makes sense to use it as an authentication device.”

How It Works
A user enters a username and password into an application. PhoneFactor acts as a secondary authentication and calls the user’s pre-designated phone number. An outgoing message is played, providing instructions to the user. The user then presses the # key or enters a session PIN and presses #, depending on the mode selected, to confirm the login attempt. PhoneFactor authentication is only invoked if the initial username and password are correct.

Setup is easy. An administrator simply installs the PhoneFactor agent directly on the server to be protected, such as a Citrix Server or Microsoft Internet Information Server, or sets up a pass-through RADIUS authentication server. Administrators can customize features through a web-based management interface.

In addition, PhoneFactor offers key security features not normally available from two factor authentication systems, including Live Fraud Alert and Anti-Phishing Technology. With Live Fraud Alert, PhoneFactor is the only two-factor authentication system in the world that allows for instant attack detection. Every authentication attempt in which the attacker knows the user’s username and password will generate a phone call to the (true) user. That user can immediately contact support, just by pressing a key combination during the authentication phone call, and IT can take appropriate action on the spot.

Key Benefits include:
• Secure two-factor authentication
• No special consulting or training
• No inconvenient tokens or USB devices
• No client software to deploy
• No equipment to purchase
• Easy to set up, manage, and use
• 24/7 support

Key Features include:
• Microsoft Internet Information Server (IIS) and RADIUS integration
• Import from Active Directory (users names and phone numbers)
• Web-based sign up
• Centralized Web reporting
• Standard and PIN modes with customizable rules
• SSL communication between agent and POP – easy to set up and maintain
• Master/slave replication between servers
• Phone number or PIN changes from the Web or phone menu interface
• Customizable customer support phone (caller ID and direct connect)
• Customized greetings
• End user welcome e-mail support

PhoneFactor is ideally suited to replace smart cards and tokens for a variety of applications that require strong authentication, such as:

Application Access – Once users are connected and authenticated to the network, they need to access enterprise applications, which often require their own authentication methods, typically passwords. PhoneFactor strengthens user authentication for business applications like Citrix, Outlook Web Access, SAP and more.

Remote Access - Remote Access is the most vulnerable entry point to IT resources since it is open to attacks originating from outside the organization’s physical perimeter. PhoneFactor enables strong authentication for a wide variety of remote applications such as Positive Networks PositivePRO, Juniper, Cisco, Aventail, SonicWALL, F5 and more.

Workstation and Network Access - Within the perimeter of the organization, strong authentication allows enterprises to ensure that only authorized users access workstations and wired or wireless networks. This issue is even more crucial in the case of mobile users with laptops that can be easily lost or stolen. PhoneFactor enables secure access to leading operating systems and networks, including WindowsTM Unix®, Novell®, thin clients and wireless networks.

About Positive Networks
Positive Networks is the leading provider of hosted security services, including the award-winning PositivePRO VPN service and the PhoneFactor two-factor authentication service. PositivePRO VPN service provides secure remote access and endpoint security without an SSL VPN appliance, and PhoneFactor, the industry’s first easy-to use phone-based two-factor authentication service. Both services can be set up quickly, and include 24×7 end user and IT administrator support.

Unlike traditional VPN solutions, PositivePRO is easy to implement, and requires no hardware for IT managers to purchase, install or maintain. The managed service combines a client-based VPN, a clientless, web-based SSL VPN and remote desktop control into a single remote access service that scales to support thousands of users. Positive Networks’ PhoneFactor service enables two-factor authentication using any phone, instead of requiring expensive tokens. PhoneFactor makes two-factor authentication available for anyone that needs security when accessing critical information.

Positive Networks was awarded “Best-in-Class” Managed SSL VPN Service Provider for SMBs by Stratecast Partners and was an AlwaysON AO100 selection. PositivePRO is a 2006 IT Week Magazine, Network Technology, Service Provider Weekly, Security Week, PC News Weekly, Hosting Weekly, and WebWeek Magazine “Editor’s Choice” selection, and an Info Security Product Guide Product Excellence Award winner for Best SSL VPN Managed Service. The company was a finalist for a 2007 SC Magazine Excellence Award. For more information, please call 877-932-8671 or visit www.positivenetworks.com or www.phonefactor.com.

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PositivePRO, PhoneFactor and Positive Networks are trademarks of Positive Networks; all other company, product and publication names are trademarks of their respective holders.