Contact Support
1.877.No.Token (1.877.668.6536)
1.913.499.4188
support@phonefactor.com
To report a security issue, please contact security@phonefactor.com. A PGP key is available for encrypted e-mail. View Key
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Support Packages
Support is available for all PhoneFactor editions, including the free version, and a number of options are available to meet your business needs.
Per Incident Support (Free Edition Only)
For help resolving a particular technical issue, per incident support is available during standard support hours (8am-6pm Central, Monday-Friday). Contact Support directly to purchase a support incident.
Gold Support (All Editions)
For access to technical support during standard support hours (8am-6pm Central, Monday-Friday), Gold Support offers unlimited support for two designated IT administrators. Learn More
Platinum Support (All Editions)
For round the clock access to technical support for your mission critical PhoneFactor implementation, Platinum Support is available 24/7 and offers the added benefit of expedited issue escalated and the support of a Technical Account Manager. Learn More
