American’s with Disabilities Act (ADA) Section 508

In 1998, Congress amended the Rehabilitation Act to require Federal agencies to make their electronic and information technology accessible to people with disabilities. Section 508 was enacted to eliminate barriers in information technology and create new opportunities for people with disabilities using technologies that will help achieve stated goals. The law applies to all Federal agencies when they develop, procure, maintain, or use electronic and information technology. Under Section 508 (29 U.S.C. ‘ 794d), agencies must give disabled employees and members of the public access to information that is comparable to the access available to others.

Phone technologies have shown their ability to adapt to the needs of the disabled community. PhoneFactors’ integrated use of phone systems allows local and federal entities the ability to successfully implement Section 508 protocols and facilitate the use of multi-factor authentication for able and disabled persons when accessing critical information systems.