PhoneFactor.com

PIN Security
Add a third layer of protection by requiring users to enter a personal identification number (PIN) to authenticate. Administrators control which users are enabled for PIN security and set rules to enforce PIN strength and expiration policies.

Real-Time Fraud Alerts
Receive instant notification if users suspect fraudulent activity on their account. Users simply choose the fraud alert option during the authentication call, blocking access to their account in real-time and triggering an e-mail to the company’s IT or fraud investigation team.

Application Integration
PhoneFactor offers out-of-the-box integration with VPNs, Outlook Web Access, Citrix Web Interface, Terminal Services, IIS websites, and any RADIUS application. A wizard simplifies the configuration process, which takes just minutes. Secure up to two applications with the Standard Edition.

User Import
Import users from your existing Active Directory or any CSV file. Instantly enable users with phone numbers and send them an automated welcome e-mail.

Fail Over Protection and Load-Balancing
Real-time synchronization between two fully functional PhoneFactor agents allows for a primary and backup server or operation of redundant web servers.

Customized User Experience
Customize the PhoneFactor experience for your users. Increase usability with phone prompts specific to your company and home language, identify the authentication call as originating from your company, and customize the automated welcome e-mail that is sent to users.

Advanced Calling Options
PhoneFactor can reach users wherever they are with support for direct dial to any home, cell, or work number as well as corporate phone menus for users with extensions. If a user can’t be reached at their primary number, the system can automatically dial the user’s alternate phone number.

User Phone and PIN Management
Users can manage their own phone and PIN changes from the phone menu during an authentication call. If the user’s PIN has expired, they will be prompted to enter a new PIN to complete the authentication.

Centralized Reporting and Management
An online Management Portal offers an enterprise-wide view of users, authentications, and agents. All configuration and user changes are logged to a Syslog Server or PhoneFactor log file for reporting and auditing.

Web Plug-Ins
Simple web plug-ins offer easy integration with existing websites and online transactions. Plug-ins are available for .NET, Java, Ruby, Perl, and PHP via the Web Software Development Kit (SDK).